Category: UX Projects

> Worked with the team for UX evaluation for the project> Created an evaluation table for metrics> Set standards for Conversational AI UX> Conducted research on similar services> Delivered documentation to the team> Bi-weekly meetings with project owner

For my Master’s thesis project, which has been verified and approved by the University of Victoria’s Human Research Ethics Board (HREB) for participant involvement, I’m looking into how to best test digital products to find out what makes them easy or frustrating to use. My research compares the traditional way of getting feedback (like talking…

> Worked on a new Language Model service> Design mockups for their service web layout> Utilized Balsamiq Mockups for the design process> Conducted research on similar services> Studied targeted users to inform the design> Delivered documentation and prototypes to the company